Bet Pro FAQ – Your Questions Answered for Pakistan

The minimum age is 18 years with no exceptions. You will be asked for your date of birth during Bet Pro registration, and documentary identity proof may be requested before your first withdrawal is processed. Accounts found to belong to under-18 players are closed immediately and all deposits refunded to the original payment method.

On the Bet Pro login page, tap "Forgot password?" and enter your registered Pakistani mobile number. A reset link is sent via SMS within 60 seconds. Follow the link, set a new password, and log in straight away. If you do not receive the SMS within 2 minutes, check that your SIM has signal and your inbox is not full. Still stuck? Email support@betpro-vip.com with "RESET REQUEST" in the subject and your registered number in the body.

Yes, but the process requires identity verification because your mobile number is your account ID and the channel for withdrawal authentication. Contact Bet Pro support at support@betpro-vip.com with your old number, your new number, and a copy of your CNIC. The switch is typically completed within one business day after verification. During the changeover, withdrawals are temporarily placed on hold as a security measure.

Bet Pro may request identity verification before processing large withdrawals or when unusual account activity is detected. The standard documents required are a clear photo of your CNIC (both sides) and, in some cases, a selfie holding your CNIC. This is standard KYC procedure and protects against fraud. Documents are reviewed within 24 hours and are stored with 256-bit encryption. They are never shared with third parties.

Go to Account Settings → Responsible Gaming → Self-Exclusion. Confirm the request and your Bet Pro account closes instantly. Any withdrawable PKR balance is returned to your registered payment method within two business days. Self-exclusion lasts a minimum of six months and cannot be reversed during that period. For permanent account deletion, email support@betpro-vip.com — our team will process it and confirm in writing.

Log in to your Bet Pro account, tap "Deposit", select Easypaisa or JazzCash, enter the amount in PKR (minimum Rs 500), and confirm. A payment request is sent to your mobile wallet. Approve it in your Easypaisa or JazzCash app and the balance appears in your Bet Pro account within seconds. No fees are charged by Bet Pro — check your wallet provider for any applicable charges. Full details are on the Deposit & Withdrawal page.

The minimum deposit on Bet Pro is Rs 500 via Easypaisa and JazzCash. For NayaPay and SadaPay the minimum is also Rs 500. Bank IBFT transfers have a minimum of Rs 1,000. Visa/Mastercard deposits start at Rs 1,000. There is no maximum deposit limit set by Bet Pro, though your wallet or bank provider may impose their own daily transfer limits.

Easypaisa and JazzCash deposits to Bet Pro are normally instant, but occasional network delays can cause a lag of 5–15 minutes. Log out and back in to refresh your balance. If your balance has still not updated after 30 minutes, contact support@betpro-vip.com with your registered mobile number and the transaction reference number from your Easypaisa/JazzCash app. Our team will trace the payment and credit your account manually within the hour.

Select "Bank Transfer (IBFT)" in the Bet Pro deposit section. You will be shown our bank account details and a unique reference code. Transfer the amount from your internet or mobile banking app using that reference. Processing takes up to one business day. Always include the reference code — deposits without it take longer to match. Minimum amount is Rs 1,000. All major Pakistani banks are supported.

Yes. Bet Pro has built-in deposit limit tools in Account Settings → Responsible Gaming. Set a daily, weekly, or monthly cap in PKR. Reducing a limit takes effect immediately. Increasing a limit requires a 24-hour waiting period to prevent impulsive increases. These tools are free to use, optional, and strongly recommended for players who want to keep gaming within a fixed entertainment budget.

Yes, both NayaPay and SadaPay are supported for deposits on Bet Pro. Minimum deposit is Rs 500. The process is the same as Easypaisa — select the wallet in the deposit screen, confirm the payment request in your NayaPay or SadaPay app, and your Bet Pro balance updates near-instantly. Withdrawals back to NayaPay and SadaPay are also available.

The majority of Bet Pro withdrawals to Easypaisa and JazzCash are processed within 15 minutes of the request being approved. During peak hours or for first-time withdrawals that require identity verification, processing may take up to 2 hours. Bank IBFT withdrawals are processed on the same business day if submitted before 4 PM PKT. You receive an SMS confirmation the moment your withdrawal is dispatched.

The minimum withdrawal on Bet Pro is Rs 500 for Easypaisa and JazzCash. For NayaPay and SadaPay the minimum is Rs 500. Bank IBFT withdrawals require a minimum of Rs 1,000. There is no withdrawal fee charged by Bet Pro — your winnings arrive in full. Your bank or wallet provider may charge a small receiving fee depending on your account type.

Most delays are caused by a pending identity verification on your Bet Pro account — check your account notifications for any outstanding verification requests. If your account is fully verified and the withdrawal has been pending for more than 3 hours, contact support@betpro-vip.com with your registered number and the withdrawal request ID. We treat delayed withdrawals as a priority issue and respond within 30 minutes.

Winnings generated from bonus funds can only be withdrawn after meeting the wagering requirements attached to that bonus. Your Bet Pro account dashboard shows your current wagering progress. Real-money deposits and the winnings generated directly from them can be withdrawn at any time without wagering conditions. Attempting to withdraw bonus funds before completing wagering will result in the bonus balance being forfeited. See Terms & Conditions for full bonus rules.

The most common reasons for a Bet Pro withdrawal being declined are: incomplete identity verification, unmet bonus wagering requirements, the withdrawal amount exceeding the available real-money balance, or the payment method not matching the one used for the deposit. Check your account notifications for the specific reason. Contact support if the decline reason is unclear — we will tell you exactly what is needed to resolve it.

Yes. Bet Pro supports withdrawals via IBFT to all major Pakistani banks — HBL, MCB, UBL, Meezan, Allied Bank, Standard Chartered, and others. To add a bank account, go to your account settings and enter your account number and IBAN. First-time bank withdrawals may require additional verification. Processing time is the same business day if submitted before 4 PM PKT. Minimum withdrawal via bank is Rs 1,000.

Bet Pro covers every PSL match with pre-match and live in-play odds. Markets include match winner, top batsman, top bowler, total sixes, first wicket method, and more. Odds are updated ball-by-ball during live play. Log in, go to PSL Betting, select a match, choose your market, enter your stake in PKR, and confirm. Winnings are credited to your account instantly after the result is settled.

Aviator is a crash-style game. At the start of each round, place a bet in PKR — you can place up to two bets simultaneously. A multiplier starts at 1× and climbs in real time. Cash out at any point before the plane flies away to lock in your multiplier. If you do not cash out before the crash, the bet is lost. Rounds last seconds. Auto-cashout is available — set a target multiplier and Bet Pro cashes out for you automatically.

Andar Bahar is a traditional Indian card game available in Bet Pro's live casino. A single card (the Joker) is placed face up. Cards are then dealt alternately to two piles — Andar (inside) and Bahar (outside). You bet on which pile the next matching card will appear. There are side bets available on the first card suit, the number of cards dealt, and more. Minimum bet on Bet Pro is Rs 50. Live dealers run the game in real time.

Bet Pro offers both European Roulette (single zero, best odds) and American Roulette (double zero) in the live casino. European Roulette is the better choice for players as the house edge is lower (2.7% vs 5.26%). You can bet on individual numbers, splits, corners, columns, dozens, red/black, odd/even, and high/low. Minimum bet is Rs 50. Live tables run 24/7 with professional dealers.

Yes, Ludo on Bet Pro is played for real PKR. Join a multiplayer room, choose your stake level, and play a standard game of Ludo against other online players. The winner takes the prize pool. There are also tournament-style Ludo games with larger prize pots. Minimum stake is Rs 50. Games are quick — most finish in under 20 minutes. Results are determined by a certified random number generator for the dice rolls.

Bet Pro is fully optimised for mobile browsers on both Android and iOS — no app download required. Open betpro-vip.com on your phone's browser, log in, and the interface automatically adapts to your screen size. For a native-app-like experience on Android, tap your browser's menu and select "Add to Home Screen" to create a shortcut icon on your home screen. The site loads fast on Jazz, Zong, and Telenor 4G networks.

The welcome bonus on Bet Pro is automatically applied to your first deposit — there is no promo code needed unless you have a specific referral code. Register, make your first deposit of at least Rs 500, and the bonus amount is credited to your bonus balance instantly. The bonus cannot be withdrawn until wagering requirements are met. Check your account dashboard for the current bonus value and wagering progress.

Each Bet Pro bonus comes with its own wagering requirement, stated clearly in the promotion terms. The wagering requirement is the total amount you need to bet before bonus winnings become withdrawable. For example, a 10× requirement on a Rs 1,000 bonus means you need to place Rs 10,000 in bets. Not all games contribute equally — sports bets typically count 100%, while some casino games may have lower contribution rates. Full details in Terms & Conditions.

Bet Pro runs regular promotions for logged-in players including weekly reload bonuses, free bet offers on cricket and PSL matches, cashback on losses, and seasonal promotions tied to ICC tournaments and PSL. All active offers appear in your account dashboard under "Promotions". You can also opt in to SMS notifications to be alerted when new offers go live. Promotional opt-out is available in account settings if you prefer not to receive these messages.

During Bet Pro registration, there is an optional promo code field on the personal details step. Enter your code there before completing registration. Promo codes cannot be added to an existing account retroactively. If you forget to enter a code during registration, contact support@betpro-vip.com within 24 hours of registering — our team will check if the code can be applied manually.

Each Bet Pro bonus has an expiry window stated in the promotion terms — typically 7 to 30 days from when the bonus is credited. If wagering requirements are not completed within the expiry window, the bonus balance and any associated winnings are automatically forfeited. The expiry timer and wagering progress counter are both visible on your account dashboard while a bonus is active, so you always know where you stand.

Yes. Bet Pro players can earn a referral bonus when a friend they invite registers using their unique referral code and makes a qualifying first deposit. Both the referring player and the new player receive a bonus. Your referral code is available in your Bet Pro account under "Promotions → Refer a Friend". There is no limit to the number of friends you can refer, though each referred account must be a genuinely new player — referral abuse will result in the referral bonus being voided.

Go to Account Settings → Responsible Gaming → Self-Exclusion. Confirm your request and the account closes immediately. No waiting period, no questions asked. Your PKR balance is returned within two business days. Self-exclusion lasts a minimum of six months and cannot be reversed. If you cannot access your account, email support@betpro-vip.com with the subject "SELF-EXCLUSION REQUEST" and we will process it within 30 minutes, any time of day.

Log in, go to Account Settings → Responsible Gaming → Deposit Limits. Set a daily, weekly, or monthly PKR limit. Reductions take effect immediately. Increases require a 24-hour cooling period. Bet Pro's responsible gaming tools are designed so that lowering your protection is harder than raising it — giving you a structural advantage against impulsive decisions.

Yes. Bet Pro's cooling-off period tool lets you pause your account for 24 hours, 48 hours, 7 days, 30 days, or 90 days. During the pause, you cannot log in, deposit, or bet. Your account and balance are preserved. Cooling-off periods cannot be ended early — once started, they run to completion. Pending withdrawal requests are still processed during a cooling-off period.

Bet Pro enforces a strict 18+ policy. Date of birth is collected during registration and may be verified against CNIC at the withdrawal stage. If a parent or guardian reports that a minor has accessed Bet Pro, the account is suspended immediately pending investigation. Confirmed under-18 accounts are closed and all deposits returned. Parents using shared devices should consider enabling device-level parental controls to prevent minors accessing the site.

Contact Bet Pro support at support@betpro-vip.com with as much detail as you can provide — the registered mobile number if known, the nature of your concern. Our responsible gaming team will review the account for patterns of concern and can reach out to the player directly. We cannot share account details with third parties, but we can take protective action where a genuine welfare concern is identified. See our full Responsible Gaming policy for all available tools.

Go to Account Settings → Responsible Gaming → Promotional Opt-Out and toggle off all marketing communications. This removes you from all Bet Pro SMS and email promotion lists immediately. Your account and access to the platform remain unchanged — you just stop receiving offers. You can opt back in at any time. For players who find promotional messages to be a trigger for problem gambling, this tool is especially recommended.